joomvietnam Partner Service Policy

Prohibited and restricted products policy

It is the seller's responsibility to ensure that his proposed products comply with all legal requirements before being listed on the sales platform and are approved for listing and available for sale according to the terms and policies by Taobaovn. For the convenience of sellers, JD.GLOBAL provides below an illustrated (non-exhaustive) guide to prohibited and restricted products that are not allowed to be sold on JD.GLOBAL. JD.GLOBAL will update this guide as often as necessary. Sellers are requested to visit this page regularly to update relevant information.

1. Violation of JD.GLOBAL's Terms of Service

If you violate this "Prohibited and Restricted Products Policy", the merchant may be subject to a variety of adverse actions, including but not limited to any or all of the following:

- Delete listed products or information

- Restrict account permissions

- Suspension and termination of accounts

- Freeze account funds, or directly deduct account funds to compensate for Taobaovn's losses if necessary

- Legal action

2. List of prohibited and restricted goods (will be updated continuously, for more information, please see the prohibited list, logistics instructions, etc. published on the JD.GLOBAL platform)

(1) Fake guns, military equipment, military equipment and dangerous weapons:

1. Guns, ammunition, weapons and imitation weapons;

2. Controlling devices capable of temporarily causing another person to lose the ability to resist and causing serious physical harm to another person;

3. Firearms, ammunition, weapons-related equipment, accessories, auxiliary products and counterfeit handicrafts, etc.;

4. Regulating knives, crossbow accessories, swinging staves, darts, axes, blow darts, bleeding groove knives and other regulatory implements may be used to endanger the personal safety of others, as well as electric shock devices for personal defense;

5. Self-defense equipment and tools such as spray cans and liquid sprayers that are potentially harmful to the human body;

6. Uniforms, signs, equipment, and products of the police and military;

7. Products or information related to religion, racism or anti-religious beliefs.

(2) Flammable, explosive and toxic chemicals and drugs:

1. Flammable and explosive materials;

2. Highly toxic chemicals;

3. Medicines, medicinal ingredients, medicinal chemicals, narcotic drugs;

4. Fireworks and firecrackers;

5. Hazardous chemicals banned from sale in national or regional lists;

6. Smoking tools and accessories;

7. Related guidance documents and books introduce methods of manufacturing flammable and explosive materials.

(3) Information of a destructive nature that endangers national security, political and social stability, etc.:

1. Reactionary content, undermining national unity, infringing on sovereignty and territorial integrity, undermining social stability, related to state secrets, disturbing social order, inciting terrorism and extremism, inciting national hatred, destroying national unity, promoting heresy, superstition, promoting religion and racism and other information, or books, audiovisual products , videos, documents banned from publication and distribution according to the provisions of law, book products that have been removed or stopped being sold by the government, etc.;

2. Products and information that damage national honor and reputation, distort, libel, slander or deny the victories and spirit of martyrs and heroes, and embellish the truth of the history of invasion of other countries or promote militaristic ideology

3. Books, periodicals related to politics and confidential collection books, audio-visual products, videos, documents not suitable for domestic distribution;

4. Stamp products banned by the state and stamp products produced without the approval of the Postal industry management agency as well as stamp products issued after 1949 with the words "People of China" Country”;

(4) Pornographic, vulgar and sexually stimulating products:

Pornographic and obscene goods, pornographic advertisements and sexual services

1. Audio-visual products, videos with pornographic and obscene content, pimping services, pornographic prostitution, accounts and invitation codes of adult website forums;

2. Oral or external aphrodisiacs, artificial hymens that can make people temporarily lose the ability to resist and lose consciousness, "triazolam", "fly powder", "fly juice"... are found in sex toys;

3. Software and images used to disseminate pornographic information, audio and video products with pornographic, violent, vulgar content, raw underwear and related products;

4. Anime, reading materials, games and images containing pornographic, violent and vulgar content;

5. Vulgar products on the Internet.

(5) Products or services related to personal safety and privacy:

1. Software and devices used to monitor and steal privacy or secrets;

2. Equipment used for illegal filming, recording, collecting evidence, etc.;

3. Equipment to read and check ID cards and ID cards;

4. Software, tools, instructions and products that steal or crack account passwords;

5. Personal private information and company internal data, providing personal mobile phone positioning, phone list query, bank account query and other services;

6. Sell, transfer, and recycle bank cards that have expired or have been used to collect debt;

7. Car seat belt buckles and other car accessory products pose a potential traffic safety risk.

(6) Medicines and medical equipment:

1. Psychotropic drugs, anesthetics, poisons, radioactive drugs, stimulants, family planning drugs; non-medicinal drugs with added medicinal ingredients; drugs banned from production and use as determined by the Food and Drug Administration and announced by the State (Article 2 of this item) (except for items);

2. Drugs, blood products, medical equipment used to prevent and treat human diseases, drugs manufactured or imported not approved by the drug management agency or sold without inspection

3. Skin whitening injections, fat dissolving injections, filler injections, slimming injections and other beauty injection products used for injection into the human body.

(7) Unauthorized services and tickets:

1. Counterfeiting or changing documents, certificates, seals, anti-counterfeit labels, etc. provided by public authorities or specific bodies as well as services that can only be provided by public authorities or specific bodies;

2. Invoices (and services) are still used or used for refunds, foreign trade documents are still used and services such as customs declaration, inventory, goods inspection, certification procedures are still used. from;

3. The official national exam has not been publicly announced;

4. Feudal superstitious services such as fortune telling, rescue, feng shui, worshiping ceremonies;

5. Automobile violation agency services;

6. Services related to writing and exams;

7. Advertising about blog popularity, website popularity, products or voting information;

8. Legal consulting, psychological consulting, financial consulting, online doctor consulting and related services;

9. Stocks, bonds and other securities issued to the public;

10. Welfare lottery, sports lottery and other lotteries, except where the legal value and liquidity of the transfer are for debt collection purposes only.

(8) Animals, plants, parts of animals, plants and animal hunting tools:

1. Human body parts and remains;

2. Living bodies, internal organs, limbs, fur, specimens or other products of nationally or regionally protected animals, animals in danger of extinction, fossils of extinct animals and animals are currently protected at the national level at Level II or higher

3. Living plants are protected by the country;

4. Live bodies, internal organs, limbs, feathers, specimens or other finished products of terrestrial wild animals that are protected by the State or have important economic or scientific research value;

5. Related equipment and accessories for electric fish traps;

6. Dog and cat meat, dog and cat hair, shark fins, bear bile and products from them.

(9) Software, tools or equipment related to illegal interests such as theft and illegal purposes:

1. Gaining illegal profits such as smuggling, theft, robbery...;

2. Gambling devices, exam cheating devices, car timers and other illegal devices;

3. Satellite signal transceiver equipment and software, tools and equipment used to shield radio signals;

4. Cracking tools, cracking services and related documents and manuals;

5. A card with many numbers, a wireless network card with the function of surfing the Internet and with descriptive information informing members about the device that can be used to surf the Internet;

6. Software suspected of fraud and other illegal purposes;

7. The product can be used to evade traffic control;

8. The light uses DC power from the telephone line;

9. Various text messages, emails, software and services;

10. Piracy and imitation;

11. Goods and services that infringe intellectual property rights and other legitimate rights and interests of others;

12. Products that the user does not have the right to dispose of;

13. Illegal pyramid schemes.

(10) Goods that violate national administrative regulations or are not suitable for business without permission:

1. Counterfeit money and modified printing equipment;

2. Yuan in circulation, money circulating in many countries and renminbi, counterfeit money in circulation in many countries;

3. Cultural relics suspected of violating relevant provisions of the Law on the Protection of Cultural Relics of the People's Republic of China;

4. Tobacco specialty products and specialized tobacco machinery;

5. Illegal fundraising products;

6. Unauthorized licensed products for the Olympic Games, World Expo, Asian Games, etc.;

7. Cigarette labels, cigarette packs, cigarette cards, cigarette boxes;

8. A large number of countries' currencies in circulation and money exchange services;

9. Postal parcels, EMS express delivery, express delivery and other logistics documents and tracking numbers;

10. Goods are subsidized or distributed free of charge by the state and cannot be privately transferred;

11. Military supplies, special supplies for state agencies, special supplies...;

12. Radio (radio).

(11) Virtual goods:

1. Online games, game points, currencies and other related service items have not been registered by the state;

2. Online game products involving plug-ins and private servers;

3. The game score card or platform card product has been officially discontinued;

4. Virtual lottery products;

5. Virtual service products cannot query time;

6. Death protection accounts online accounts and other types of accounts;

7.User's iTunes account and top-up products;

8. Package card products are in the form of automatic delivery and package card products are sold at face value and original price by any deposit method;

9. Virtual brush products and services;

10. The product cannot request installment payments for phone bills;

11.Internet price cards or packages and SIM cards have no time and traffic limits, cannot query time, and are called vulnerable cards, group cards, internal cards, test cards;

12. Slow charging cards and other virtual goods cannot be physically received within seventy-two hours;

13.Consumer goods business;

14. Domain name, E-mail address, etc.;

15. Virtual money deposited in overseas accounts;

16. Bitcoin, Litecoin, Yuanbao coins and other virtual currency transactions;

17. Computer software and related products such as: software for scientific research - a bank's operating system, an Internet company's database program, certain rocket launch programs, tape or CD (unlicensed software) without registration number, etc., Shared software ; Beta version or unpublished software. (Unauthorized software); OEM software is not included with the device; decryption software (to crack the password of genuine software); Software has numbers and text such as "crack", "pirated"; Mark Six lottery, fortune telling Software, horse racing software and other software that can extract numbers, upgraded and compressed versions of flash memory storage media;

18. Virtual services, such as insurance, contract services, etc.;

19. Network breaking software, firewall circumvention and VPN proxy service.

(12) Other items:

1. Goods produced by unqualified manufacturers or that do not comply with mandatory national, local, industry or enterprise standards;

2. Products that have been identified, announced or recalled by a quality inspection agency or competent manufacturer, products that have been removed or stopped being sold by the state, products that are expired, invalid or spoilage as well as foods, spices, skin care products, etc. containing poppy seeds Flavor;

3. Software or services that interfere with the normal order of the platform, such as flash kill devices and related software used to increase the likelihood of successful flash sales;

4. Product standards, certification marks, ingredients and content listed on the product itself or outer packaging do not comply with national regulations;

5. Mobile phone direct dial card and direct dial service, phone call back card and call back service;

6. Mobile phone card sticker with jailbreak function;

7. Goods banned from export;

8. Products requiring authorization from the state or relevant government agencies, such as cable television, satellite dish antennas, etc.;

9. Alarm devices that have not been approved by relevant departments or are prohibited from production, sale, or storage;

10. Lifetime free pager (information fee) (including stock, digital and Chinese machines);

11. Other products that are strictly prohibited for sale by law and products that JD.GLOBAL considers unsuitable for sale on our website.

In addition to the prohibited and restricted goods listed above, any other goods that are prohibited from entering or exiting the buyer and/or seller's jurisdiction are illegal or restricted or will be used to promote illegal or restricted goods. in activities that are prohibited and restricted products. For goods requiring special business licenses, the seller should provide relevant supporting documents to JD.GLOBAL in advance, and the seller is responsible for reviewing the buyer's purchasing qualifications. JD.GLOBAL does not assume any responsibility or liability for this.

If you see a listing that violates JD.GLOBAL's policies, please click the "Report this product" or "Report this user" button in the drop-down menu on the product page or user page to report it to JD.GLOBAL. In case of policy violations, JD.GLOBAL will send emails, system messages, and push notifications to sellers, informing them that the listed products have been removed from the JD.GLOBAL website. JD.GLOBAL will also push push notifications about the listed products to buyers. You should ensure that your mobile phone is set up to receive timely push notifications.